efficiency meets empathy:
a human-centered approach
One simple objective:
Streamline Clinic Workflows,
Reduce Barriers to Care, and
Protect Patient Privacy
all at once
for clinics:
prevent spam bookings
Seamlessly screen appointment requests with our embeddedable booking widget. Our widget considers provider schedules, language preferences, time zone differences, and the services your clinic offers. You can also book appointments internally.
end-to-end encrypted forms
Build custom, mobile-ready forms effortlessly with our form builder! We handle the encryption keys, you handle your branding. Perfect to collect everything from medical intakes to feedback surveys and beyond.
send automated &real-time texts
Keep your patients engaged with automated texts- send appointment reminders, secure links to your end-to-end encrypted forms and more. Automatically send whatever you'd like, whenever you'd like. And also chat real-time.
one-off video conferencing
You're a click away from sending one-off video conferencing links to your patients and having them in a conference in seconds. Need to loop in a third person? Need to share your screen? That's easy to do too.
roles-based access management
Choose who sees what—control access to general patient information versus PHI, and add as many team members as you need. We make it easy to manage privacy and collaboration.
general clinic management tools
Stay organized with assignable tasks, chat with (and tag) team members, add notes, handle file uploads, and tailor your patient views just how you need them!
for patients:
end-to-end encrypted messaging portal
No download necessary. Our portal keeps all messages end-to-end encrypted. Patients can reset their own PINs, view outstanding forms, check upcoming appointments, upload documents and more with ease.
auto-magically translated forms, messages and portals
We support translations and internationalization of all of our patient-facing tools in
70+
languages.secure, discrete, single-use links
All forms are accessible via a discrete url with your clinic's unique identifier and incorporate your clinic branding. Our privacy-oriented single-use forms are not accessible after successful submission.
human friendly forms
Our end-to-end encrypted forms are screen-reader friendly, friendly to folks with difficulty perceiving color, low vision readers and to folks who speak languages other than English.
communication that works
Patients can select their preference for receiving messages, either via SMS or email. We ensure full 10DLC opt-in message compliance for both options without adding any extra workload for staff.
privacy comes first
We respect your patients privacy and recognize the role it plays in making care accessible. That's why we don't collect patient location data, browsing history, search queries, cookies or any identifying metadata.
who is my clinicAlly for?
High-volume clinics where staff is stressed & swamped.
Clinics who need secure tech but need help knowing where to start or who to trust.
Clinics who don't have time or money to waste on complicated EHR systems.
Clinics competing with teleMed's convenience and patient-centered tech.
super configurable:
every workflow is unique. we adapt to yours.
Everything is configurable, and our team is only an email away and happy to help. There's truly an infinite number of ways to use our tool & we're here to help you make the ✨ workflow of your dreams ✨.
Keep in mind that:
You decide what forms to create, and what questions to ask.
You decide whether to use our embeddable booking widget, or not.
You decide which members of your staff view PHI.
You decide what languages to support. (We support translations for 70+ languages!)
You decide when to send automated messages, (down to the hour) and their content.
You decide what forms to send to who and when.
You set your branding, logos and content.
You decide if and when to broadcast bulk messages.
It's all up to what works best for you and your patients -- because you know best .
Curious about more cool things you get to decide?
we believe
you know the communities you 🤲 serve 🤲 best
so we let you do the talking.Use your branding and content for all forms and automated messages. You decide what messages go out, when and to who.
we ❤️ the Principle of Least Privilege
so we don't want patient data.We don't collect patient location data, browsing history, search queries, cookies or any identifying metadata. We only access the information we need to power our tech.
repro rights and data privacy are human rights 💪
so we access (almost) nothing and encrypt (almost) everything.All responses are end-to-end encrypted and inaccessible to folks outside your clinic, including us!!
forms are a ⚡ love language ⚡
so we prioritize design and accessibility.Forms are a foundational tool to serve people better and the first thing people see when seeking care. Good forms should instill trust in your clinic.
you hold the speculum,
we'll hold the keyboard.
You're a clinician, not a scrum lead, and now you don't have to be one. We do all the privacy-oriented things you should expect from ethically built software and more.
Our tech team is your tech team.
Geeky things we're proud of:
Single data sub-processor
256 bit AES-GCM end-to-end encryption
Unique data keys for each encryption operation
Encryption key management
Role-based access control
NO long-lived API tokens, ever
Principle of Least Privilege
Zero patient data stored in cookies or browser
( Our HIPAA lawyers ❤️❤️ this!! )
Best Practices we follow :
Encryption at rest
Encrypt data keys with a unique wrapping key
Automated API testing
Hourly data backups
Audit logs
Regular security audits
Designed for scalability and high availability
No 3rd party analytics || trackers
our mission
We believe tech should be used for social good and be leveraged as a powerful tool to empower vulnerable members of our communities.
We built our tech with these folks in mind ...
Folks who have to travel and do not have the funds to remain out-of-state for follow up care.
Folks who want privacy but their partner or household has access to phone records or browsing history.
Folks who are afraid of their metadata being collected and being used against them by law enforcement in the future.
Folks who are intimidated by antis protesting outside clinics and feel unsafe returning for medically unnecessary visits.
Folks with limited mobility or other health concerns who find it difficult to leave their households.
Folks with who require compassionate care in languages other than English.
clinic Love that keeps us going...
"you're making [us] really happy right now"
"intuitive and simple to use"
"this solves all of our problems"
"nothing comes close"
faq
want to see your dash?
Schedule a demo! We'd love to show you around -